Virginia Housing Development Authority
Rates
Fixed Rate 4.750% %APR
FHA Plus (1st mortgage) 5.000% %APR
Homebuyer Tax Credit Plus First 5.000% %APR
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Go back to the previous page.  Print this page Questions About My Loan
Last Updated: 11/9/2009


VHDA is pleased to announce enhancements to our online payment services, these changes will be effective March 17, 2009 and you may see some differences in the payments website from how you've previously seen it.

IMPORTANT: When you log into the new site, you must type the last four digits of your Social Security Number, click then CONTINUE button and then retype them for verification.

 

Questions about my Loan

If you are an existing VHDA Mortgage customer, you've come to the right place! We are committed to providing you with timely information regarding your loan account. Select a link below to view your loan information, update contact information, request an amortization and more.

 

Payment by Phone
(800) 235-6938
Select option 2
There will be 4 rings prior to entering the system to make a payment.

Tax Bills
If you receive your tax bill, you may forward it to:
Tax Department
P.O. Box 4629
Richmond, VA 23220-8628
Payoff Information
Please fax payoff requests to (804) 343-8720.
If you are a third party, we will need a faxed copy of the customer''s authorization for release of any information.

Online Loan Information is Available
24 hours a day, 7 days a week

Sign on anytime – from home, work, or while traveling.
Requires an SSL 3.0 compliant browser, Internet Explorer 6.0 or higher, Firefox 1.05 or higher, Mozilla 1.7 or higher and Safari 1.2 or higher

Contact a Customer Service Representative
(800) 235-6938
(804) 783-6729 Richmond Local

Hours of Availability:
Monday to Thursday 8:30 a.m. to 5:30 p.m.
Contact VHDA Customer Service by secure email


Options
Page LinkAccess My Loan Information 

Page LinkAutomatic Payment Plan

Page LinkOnline Payment(Note: link opens page in a new browser window)                        VHDA has re-designed this web page. Please review the screens carefully, due to changes in online options.                     

Page LinkFrequently Asked Questions

Page LinkBorrower's Financial Package
(Applies to delinquent loans only, 30 days or more past due)

Page LinkPrivacy Notice For Existing Customers
Page LinkContact Us (Note: link opens page in a new browser window)
 
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Affordable Housing Starts Here
All content of this site is © 2009 VHDA. All rights reserved. Please Review the Terms of Use, Linkage Policy, and Privacy Policy before continuing.
The information contained herein (including but not limited to any description of VHDA and its lending programs and products, eligibility criteria, interest rates, fees and all other loan terms) is subject to change without notice.
VHDA Fair Housing Policy  Equal Housing Opportunity